Política de reembolso

Thank you for your purchase. We hope you are happy with your items. However, if you are not completely satisfied for any reason, you may return it to us for a refund. Please see below for more information on our return policy.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

How to Request a Return

You can start a return in one of two ways:

  • Log into your account on our store, find your order, and select the item(s) you’d like to return.
  • Or, email us at contact@godlyapparels.com with your order number and return reason.

We’ll review your request and respond with next steps.


Please note that returns will need to be sent to the following address:

Godly Apparels
1420Hillcrest Ave
Hanover Park
IL 60133
USA


Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@godlyapparels.com


Return Shipping & Refunds

  • Return shipping is the customer’s responsibility, even if the original order qualified for free shipping.
  • If your item was defective or incorrect, we’ll cover the return shipping. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
  • Once we receive and inspect your return, a refund will be issued to your original payment method within 3–5 business days.

We may also offer store credit or partial refunds in some cases.

 

Final Sale Items

Items marked “Final Sale” are not eligible for return or exchange unless they arrive damaged or incorrect.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. 


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@godlyapparels.com

QUESTIONS ABOUT SHIPPING?
If you have questions about shipping, please review our Shipping Policy

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:

EMAIL: contact@godlyapparels.com
ONLINE CONTACT FORM: Contact